An exciting opportunity has arisen for a customer service adviser to work within a manufacturing company based in Wolverhampton. This is a full-time temporary position paying up to £19500.00, the company offers free parking on-site and the opportunity to work overtime. You must be available to start in the next 2 weeks and able to work shifts with some weekends. Duties: - - Taking incoming calls in an effective & efficient manner - Order processing - Providing technical support and understanding the product range - Dealing & solving customer queries & complaints - Managing customer concerns effectively to minimise the effect on the customer - Providing support to the external sales team - Liaising with warehouse, manufacturing & logistics teams to obtain delivery instructions & despatch in line with customer requirements - Processing of manual credit notes - Account order book management - Catalogue, literature & sample requests The successful candidate will ha...

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