Customer Service Advisor
Birmingham - Initially working from home
Hours - Monday to Friday 9am to 5pm
Salary: £17,112.50 Per Annum rising to £17,538 Per annum
A taste of what you'll be doing
As an Energy Specialist and part of Customer Operations, you'll be at the heart of everything we do - helping our customers business to business. You won't just be part of the customers' experience, you'll make it, and take full responsibility for what lands your way by delivering end to end customer service
We will give you empowerment and accountability to look after all our customers throughout their time with us, helping with a wide range of queries and making sure they're happy. Talking to customers over the phone or via email, engaging with industry stakeholders, and highlighting inefficiencies, all form part of the day to day role.
Every day will be different as we know customer service is vigorous and can be tough and often you'll have to d...
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